About us
Built around security, service and simplicity
Operating from our purpose-built Midlands facility, we provide secure document storage and digital management solutions for organisations handling sensitive information every day.
At CitiStore, we understand the importance of keeping your business records secure, accessible and confidential. That’s why we combine proven records management expertise with modern technology to help organisations store, manage and retrieve information more efficiently.
Our team
People who understand records management and believe in honest service.
James Mitchell
Chief Executive
Twenty years in secure document management. Built CitiStore from the ground up.
Sarah Chen
Operations Director
Oversees daily operations across all three legacy brands with meticulous attention to detail.
Michael Torres
Technology Officer
Architect of our modern platform. Believes security and simplicity can coexist.
Emma Blackwell
Client Services
Handles relationships with care. Knows that good service means being genuinely available.
David Patel
Compliance Lead
Ensures every process meets the highest standards. Compliance is not negotiable.
Rachel Foster
Business Development
Builds partnerships that matter. Understands what clients actually need from us.
What sets us apart
We respond in hours, not weeks
A team that actually knows your account
Over 50 years of combined experience
Built on experience and trust
99.9%
System uptime guaranteed
500+
Active clients across sectors
50+
Years of combined experience
ISO27001
Security certified
Trusted by industry leaders
