Who we are
CitiStore brings security, technology, and genuine care to records management
Three companies, one vision
CitiStore, ScanFile, and Barroco Ltd each built their reputation on doing one thing well. We’ve brought them together because the market needed something better than the big players could offer.
Our team
People who understand records management and believe in honest service.
James Mitchell
Chief Executive
Twenty years in secure document management. Built CitiStore from the ground up.
Sarah Chen
Operations Director
Oversees daily operations across all three legacy brands with meticulous attention to detail.
Michael Torres
Technology Officer
Architect of our modern platform. Believes security and simplicity can coexist.
Emma Blackwell
Client Services
Handles relationships with care. Knows that good service means being genuinely available.
David Patel
Compliance Lead
Ensures every process meets the highest standards. Compliance is not negotiable.
Rachel Foster
Business Development
Builds partnerships that matter. Understands what clients actually need from us.
What sets us apart
We move fast without cutting corners. Our clients get dedicated attention and solutions built for their actual needs, not templated responses.
Speed
We respond in hours, not weeks
When a client needs something urgent, we handle it. No committees, no delays. Just the right people making decisions.
Speed
We respond in hours, not weeks
When a client needs something urgent, we handle it. No committees, no delays. Just the right people making decisions.
Speed
We respond in hours, not weeks
When a client needs something urgent, we handle it. No committees, no delays. Just the right people making decisions.
Built on experience and trust
These figures represent years of consistent service and the confidence our clients place in us every day.
50+
Years combined experience
2M+
Documents managed annually
98%
Client retention rate
ISO27001
Security certified
Trusted by industry leaders
Our certifications and partnerships reflect our commitment to the highest standards in records management.
