Document Management Built for the Legal Sector
Secure storage, scanning and file management services for law firms handling sensitive client records, closed files and compliance-critical documents – backed by ISO 27001 certified processes and over 50 years of combined experience.
Legal File Management You Can Rely On
CitiStore provides secure file management for law firms across the UK, helping teams store, retrieve and manage archived or closed client files with confidence. From conveyancing and family law files to wills, probate documents and deeds, every record is handled with care, accuracy and confidentiality.
Our team understands the importance of keeping legal documents protected, organised and easy to access when needed. With secure collection, full tracking and flexible retrieval options, we help your firm maintain control of sensitive records without adding pressure to your day-to-day workload.
- Commercial and Residential Files
- Conveyancing Files
- Family Law Files
- Wills and Probate Documents
- Deeds
How Legal File Management Works
A secure, straightforward process for collecting, storing and retrieving sensitive legal files.
Collection
We collect your closed files, archive boxes and legal documents securely from your premises.
Audit & Storage
Every file is logged, tracked and stored securely, giving your firm clear visibility and control.
Rapid Retrievals
Request files when you need them, with fast physical retrieval or secure scan-back available.
Retention Schedule
Support with managing legal file retention, review dates and secure disposal.
Closed File Management
Organised storage and tracking for closed client files and archived legal records.
CitiWeb Access
Manage stored files online, with simple requests, tracking and retrieval support through CitiWeb.
Why Law Firms Choose CitiStore:
We understand that legal file management needs to be secure, accurate and easy to control. With state-of-the-art storage facilities, ISO 27001 certified processes and over 50 years of combined experience, our service is designed to help law firms manage archived and closed files with confidence, while keeping sensitive client information protected at every stage.
- World-Leading Document Tracking Technology: Our sophisticated document tracking technology allows us to manage, track, and audit every file stored in our facilities. This level of precision ensures that your files are always accounted for and readily accessible when needed.
- Modern Warehouse Facilities: Our modern warehouse facilities provide the ideal environment for your files. We employ a state-of-the-art racking system to house your boxes securely. When you require a file, our efficient system enables us to locate and retrieve it within minutes, ensuring minimal disruption to your workflow.
- CitiWeb Online Portal: Experience the convenience of managing your files with just a click of a button through our optional CitiWeb Online Portal. This user-friendly platform grants you easy access to view, request, and manage your boxes and files remotely. Seamlessly integrate our services into your workflow for enhanced productivity and efficiency.
- Flexible Delivery Options: We understand that each firm has unique needs. That's why we offer flexible delivery options. Your files can be returned to your desk physically or transmitted digitally via encryption software, providing you with the flexibility to choose the method that best suits your requirements.In addition to our unmatched services, CitiStore boasts the following features to ensure the highest level of security and professionalism:
- State-of-the-Art Facilities: Our storage facilities are equipped with cutting-edge security measures, including smoke detection systems, Red Care alarms, 24/7 CCTV recording, and strict access control, guaranteeing the safety of your valuable files.
- Vetted Employees: We take pride in our team of highly trained and vetted employees who understand the importance of confidentiality and professionalism when handling sensitive files.
- Information Security IS027001 Certified: Rest easy knowing that we adhere to the highest standards of information security, as demonstrated by our IS027001 certification.
At CitiStore, we are committed to delivering unparalleled file management solutions that meet the unique needs of your firm. Partner with us to experience the utmost in efficiency, security, and convenience. Your files are in safe hands with CitiStore.
“CitiStore provides a highly effective and reliable solution to confidential document storage. The staff are approachable and will go above and beyond to ensure a high quality service. Thoroughly recommended.”
Emma Pulford
“CitiStore have been a great addition to the contractors that we work with. They are quick, efficient, responsive and polite. Would highly recommend to other businesses to have a trusted partner to work with for their safe disposal of data.”
“I have been using Citistore's services for over 2 years and have found them to be unfailingly reliable and excellent value for money. It's clear to me that Citistore truly value their customers and are consistently attentive to their needs. ”
Adrian Furniss
View all of our services
We provide our services all over the United Kingdom.
Storage
Ensure full GDPR compliance with our document storage services – controlled access, complete inventory tracking, and peace of mind built in.
Scanning
Convert your physical files into fully searchable, indexed, and clear PDFs using the latest capture technology.
Shredding
Certified confidential destruction, ensuring sensitive data is disposed of securely and in full compliance.
Insolvency Services
Over 50 years of combined experience supporting insolvency practitioners with specialist document handling.
Document Management Software
End-to-end management that supports the full lifecycle of your physical and digital records.
Data Entry
Accurate manual and OCR-based data entry, utilising the latest technology available.
Dashboard Solutions
Real-time visibility of your records – supporting faster, more confident decision-making across your business.