Get in touch
We’re here to answer your questions and help you find the right solution
Send a message
Fill out the form below and we’ll get back to you within one business day.
- [email protected]
- +61 2 8091 0000
- Level 2, 72 O'Riordan Street, Alexandria NSW 2015
Where to find us
We’re based in Sydney and ready to help
Common questions
Find quick answers about working with CitiStore
When will you respond?
We reply within one business day. For urgent matters, call us directly at +61 2 8091 0000. Our team works Monday through Friday during standard business hours.
What services do you offer?
CitiStore handles document storage, scanning, and confidential shredding. We also provide insolvency services and document management software for businesses of all sizes.
Can I switch from another provider?
Yes. We make switching simple and handle the transition smoothly. Contact us to discuss your current setup and we’ll outline the process.
Do you offer secure document destruction?
Absolutely. Our confidential shredding service meets all compliance requirements and includes certification of destruction. Your sensitive documents are handled with complete security.
What about data security?
Security is our foundation. We use enterprise-grade encryption, secure facilities, and strict access controls. Your data stays protected every step of the way.
Do you have a minimum contract?
We work with businesses at every stage. Discuss your needs with our team and we’ll find a solution that fits your situation and budget.
Can I manage documents online?
Yes. Our dashboard solutions give you real-time access to your stored documents and account information from anywhere, anytime.
What about scanning large volumes?
We handle projects of any size. Whether you need a few hundred pages or millions scanned, our team manages it efficiently and accurately.
How do I get started?
Fill out the contact form above or call us. We’ll discuss your requirements and create a plan that works for your business.
Do you serve other industries?
We work across legal, financial, healthcare, and corporate sectors. Each industry has unique needs and we’ve built solutions to meet them.