Switch Provider
Move to a secure, responsive document management partner without disrupting your day-to-day operations.
A straightforward transition from your current provider
Switching document management providers doesn’t need to be complex. Our team manages the process from initial assessment through to transfer and implementation, helping you move securely, efficiently and with minimal disruption.
We audit what you have and where it lives
Our team will create a clear transition plan tailored to your organisation, ensuring every document is accounted for before any transfer takes place.
A secure, fully managed migration process
Our priority is to ensure your information remains protected, organised and accessible during the move.
Your operations continue without disruption
Your team will have access to the systems, retrieval processes and support they need from day one, with ongoing assistance available whenever required.
Your dedicated team for a smoother transition
Whether you’re reviewing costs, consolidating suppliers or looking for a more proactive service partner, we’ll help you make the transition with confidence.
- A dedicated team managing your transition from start to finish.
- A clear, structured process with full visibility at every stage.
- Minimal disruption to your day-to-day operations.
Why switch to CitiStore
Our team works with you throughout the transition, coordinating with your existing provider and ensuring every document and record is transferred securely and without disruption.
Security that doesn't compromise
Bank-level encryption and ISO 27001 certified compliance built in.
Technology that works for you
Modern systems that integrate with what you use.
Contracts that fit your business
Clear, transparent pricing. No lock-in, no surprises, no hidden fees.
Service that actually listens
Dedicated account management and support.
Our Customers
What customers say
“CitiStore take care of our monthly document shredding collections. They are efficient, reliable and the staff are always really friendly. Keep up the good work!”
Karla Powell
“I have been using CitiStore’s services for over 2 years and have found them to be unfailingly reliable. It’s clear to me that CitiStore truly value their customers and are consistently attentive to their needs. Highly recommended.”
Adrian Furniss
“Always great, professional service from Steve and the team. Would 100% recommend using CitiStore.”
Chloe Blackwell
FAQs
Learn more about switching providers with CitiStore.
How long does migration take
Most migrations complete in two to four weeks. We run parallel systems so your current provider stays active until you’re ready to cut over. The timeline depends on your data volume and complexity, but we’ll give you a clear schedule upfront.
Will we lose any data
No. We maintain complete visibility throughout the migration process to ensure records remain protected and accounted for at every stage.
What about our current contracts
We’ll work with you to understand your existing arrangements and help plan the transition around any contractual requirements. Our team can support the process to help minimise disruption and ensure a smooth handover.
How do you keep my data safe?
Our purpose-built facility is equipped with smoke and intruder protection, with dual comm and monitoring stations. Our gated perimeter and CCTV coverage leave your records safe with us.
What if something goes wrong
You’ll have a dedicated team managing your transition from start to finish. We use structured processes, clear documentation and ongoing communication to minimise risk and resolve any issues quickly.